Eufy cameras have become extremely popular over other cameras because they are packed with great features and are very easy to use, especially if you want to store your footage locally without paying for a subscription. Sometimes your Eufy camera may stop charging. It is a real bad for you when your Eufy camera is not charging.
These cameras are equipped with rechargeable batteries that can handle over 100 charges. The battery may begin to malfunction over time or may decide to deteriorate due to weather conditions.
Our article is going to dive into the most common causes and provide you with a simple guide to fix the problem.
How To Fix Eufy Camera Not Charging?
When charging, most Eufy cameras show a red LED light. However, the Eufy Cam 2 and 2C models have a solid blue light instead. You can also check the charging status in the EufySecurity app.
So, when your camera is plugged in, make sure to check the app for updates on the charging process.
To charge your Eufy camera, use the included USB cable and connect it to any 5V/2A or 9V/2A power outlet. Another option is to charge the camera by connecting it to a Eufy Homebase.
Check the Charging Cable and Adapter
If your Eufy camera isn’t charging, a faulty power source or adapter might be the culprit. To check if this is the problem, please ensure the power source works properly.
You can do this by plugging another electronic device into the same outlet. This will help you see if the power source is providing consistent power. If the device charges without any issues, the power source is fine, and the problem likely lies with the power adapter.
Could you try using a different power adapter to see if that fixes the issue?
Inspect the Charging Port
First, you can use a flashlight to check for any dirt or debris inside the port. If you see anything, gently clean it with a small, soft brush or use compressed air to blow out any particles.
Avoid using metal objects that could damage the port. Ensure the port is completely dry and free from moisture. After cleaning, try charging the camera again to see if the issue is resolved. Regularly checking and cleaning the charging port can prevent future charging problems.
Ensure Proper Connection
Proper connection between the charging cable, adapter, and camera is essential for successful charging. Start by firmly inserting the charging cable into the adapter and the camera’s charging port.
Make sure the connections are secure and snug. If the cable feels loose, try adjusting it or using a different cable altogether. Avoid putting excessive pressure on the cable or port, which could cause damage.
Once the connections are secure, monitor the charging progress to ensure the camera receives power properly. A stable connection will help with forestalling discontinuous charging issues and give a predictable power supply to the camera.
Battery Health
It might be causing some issues with charging. Here are some signs to look out for:
- If you notice your battery draining really quickly, that could be a sign of trouble.
- If your camera can’t seem to hold a charge for long, that’s another red flag.
- Does your camera turn off right after you unplug it? That’s not normal.
Eufy cameras come with rechargeable lithium batteries, but like all batteries, they age over time. Bad weather can make them age even faster and might even cause them to stop working altogether.
When you are charging your camera, make sure it’s at a comfortable temperature, somewhere between 0℃ (32℉) and 45℃ (113℉). If it gets too hot, let it cool down for about an hour before trying again.
If your camera is still under warranty (that’s usually for a year), Eufy will replace the battery for free. But if it’s been longer than that, you might have to pay for a replacement.
Firmware or Software Issues
Sometimes, your Eufy camera may face issues while charging due to glitches in its firmware or software.
If your camera’s firmware version is outdated or the software is corrupted, it can mess up its charging function and other features.
To fix this, always check if there are any updates available for your specific Eufy camera model, and make sure to install them promptly.
Additionally, power cycling your device can help fix temporary errors in its settings that might be causing problems with charging or overall performance.
Factory Reset
When your Eufy camera just won’t charge, it can be a real headache. But fear not! There’s a trick up your sleeve that might of the factory resetting.
But before you dive in, remember that factory resetting isn’t without its consequences. It’s like hitting the reset button on your camera’s brain, wiping away all its settings and configurations. So, before you take the plunge, make sure you’ve got a backup of any important data or footage.
First things first, you’ll want to unhook your camera from the app. Here’s how:
- Open up the EufySecurity app on your device.
- Find your camera in the list and give it a tap.
- Head over to the Settings tab.
- Look for the option that says “Remove Device” and give it a firm tap. Confirm your choice when prompted.
With that done, it’s time to perform the manual reset. This involves pressing the reset button on your camera for a good 10 to 15 seconds. Keep your ears open for two beeps – that’s your cue that the reset is complete and your camera is now a clean slate, ready to start afresh.
Now comes the fun part: setting up your camera all over again. Use the EufySecurity app to guide you through the process, making sure to sync up with your Homebase along the way. Once everything’s back in place, keep an eye on the charging status within the app.
Final Thoughts
If your EufyCam isn’t charging despite trying all the fixes we suggested earlier, it might be because the batteries are damaged. Eufy designed the EufyCam with non-removable batteries, making them built into the camera’s case.
But don’t worry! Eufy has got your back. They allow customers to return the camera if the battery gets damaged. They’ll replace the batteries and return the camera to you, keeping its waterproof features intact.
